An overview of Web 2.0 social capital: a cross-cultural approach

Jose Vila () and Domingo Ribeiro-Soriano ()

Service Business, 2014, vol. 8, issue 3, 399-404

Abstract: This is an introductory paper for this Special Issue on Web 2.0 Social Capital. We present a general discussion of motivations for and barriers to applying an Enterprise 2.0 approach. Focus then shifts to the specific fields of knowledge sharing and e-commerce. The article continues with an examination of social capital 2.0 issues. Discussion centers on the employee’s perspective of using Web 2.0 applications and on the adoption of corporate Web 2.0 tools for collaboration. Finally, the paper presents a brief background for each of the topics covered in the five articles selected for this special issue on Web 2.0 social capital. Copyright Springer-Verlag Berlin Heidelberg 2014

Keywords: Service; Social capital; Web 2.0 (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (3)

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DOI: 10.1007/s11628-014-0245-y

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