Integrating Smart Glasses with Question-Answering Module in Assistant Work Environment

Ryutaro Nambu (), Takeshi Morita () and Takahira Yamaguchi ()
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Ryutaro Nambu: Keio University
Takeshi Morita: Keio University
Takahira Yamaguchi: Keio University

The Review of Socionetwork Strategies, 2017, vol. 11, issue 1, 1-16

Abstract: Abstract Recently, smart glasses have been applied in the field of maintenance, with which a worker goes well during work by contacting a support operator from a remote location. The worker, however, cannot go well if the support operator is not there. To solve the issues, this paper discusses how a work system should be developed by integrating smart glasses with a question-answering module. We design the work knowledge acquired from skilled people and manuals as a workflow for when type of question, rule base for how, goal tree for why, domain ontologies, and its RDF data for what. Workers can receive answers from the question-answering module incorporated with multiple knowledge bases for four types of question. The authors conducted a demonstration experiment and found that workers could perform the work more autonomously by importing the system.

Keywords: Smart glasses; Work support; Question-answering module; Ontology; Knowledge management (search for similar items in EconPapers)
Date: 2017
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DOI: 10.1007/s12626-017-0003-4

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