Economics at your fingertips  

Perceived Risk Factors Affect Intention To Use FinTech

Kin Leong Tang, Chee Keong Ooi and Jia Bao Chong

Journal of Accounting and Finance in Emerging Economies, 2020, vol. 6, issue 2, 453-463

Abstract: Objective: Studies show there is a high acceptance of FinTech development in Malaysia. However, the perceived risk factors that hinder a user's intention to use FinTech remains vague. Research on perceived risk is limited, especially the use of FinTech in the context of Malaysia. Therefore, this study aims to narrow the gap in perceived risk factors of FinTech.Methodology: A total of 302 participants participated in the study. Collected data and hypotheses were tested using the method of structural equation modelling.Results: It is found that three of the four dimensions of financial risk, legal risk and operational risk have a significant negative impact on the intention to use FinTech. The findings found that security risks do not have a significant negative effect on the intention to use FinTech. This result is consistent with the finding that Malaysian consumers' perception of e-payment is not significantly related to perceived security.Implication: The results help practitioners better conceptualise and reduce risk barriers in preparing for the disruption of FinTech. Practitioners are also advised to pay attention to FinTech's operational skills and system functional performance in FinTech services.

Keywords: Operational Risk; Security Risk; Legal Risk; Financial Risk; FinTech Usage Intention; FinTech (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations: View citations in EconPapers (3) Track citations by RSS feed

Downloads: (external link) (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link:

DOI: 10.26710/jafee.v6i2.1101

Access Statistics for this article

More articles in Journal of Accounting and Finance in Emerging Economies from CSRC Publishing, Center for Sustainability Research and Consultancy Pakistan Contact information at EDIRC.
Bibliographic data for series maintained by Rabia Rasheed ().

Page updated 2023-05-18
Handle: RePEc:src:jafeec:v:6:y:2020:i:2:p:453-463