Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job Satisfaction

Muhammad Ahtisham Ul Haq, Kashif Mehmood, Zia-ur-Rehman Rao and Asad Abbas

Journal of Business and Social Review in Emerging Economies, 2022, vol. 8, issue 2, 393-404

Abstract: Purpose: The purpose of this study is to scrutinize the relationship between non-academic staff and student support services by developing a conceptual model of the mediation impact of affective commitment and job satisfaction on the relationship between high commitment HRM practices and non-academic staff performance.Design/Methodology/Approach:&&&&& For this study, primary data has been collected from survey methods of 250 respondents from non-academic staff and students of HEIs in public and private sectors. In order to examine the mediating mechanism of variables, 8 hypotheses were constructed based on the conceptual model and literature study and tested using the SPSS 25 and Smart PLS using the bootstrapping approach.Findings: The study's findings demonstrate that high-commitment HRM practices have a statistically significant influence on non-academic staff perceptions of behavioral outcomes such as affective commitment and satisfaction. Likewise, the extracted results show a statistically positive association between non-academic performance and student support services.Implication/Originality/Value: HEIs carry out HCHRPs, they will be able to replicate the level of organizational commitment and job satisfaction of their administrative staff which lead to student support services.

Keywords: High-commitment HRM practices; Affective Commitment; Job Satisfaction; Student Support Services; Social Exchange Theory (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:src:jbsree:v:8:y:2022:i:2:p:393-404

DOI: 10.26710/jbsee.v8i2.2312

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