Unveiling the Impact of Employee Engagement on Firm Performance: The Crucial Moderating Role of Supervisory Behaviors

Muhammad Rizwan Kamran, Sadaf Ambreen, Aisha Saleem and Muhammad Farooq Rehan

Journal of Business and Social Review in Emerging Economies, 2023, vol. 9, issue 4, 419-432

Abstract: Purpose: This study seeks to investigate the intricate correlation between employee engagement and organizational success, with a particular emphasis on the impact of supervisor behaviors on this association.Design/Methodology/Approach: This study utilized a quantitative approach to investigate the relationship between organizational success and employee engagement in IT-related firms located in Pakistan. The data was gathered by disseminating self-administered questionnaires to individuals, employing convenience sampling techniques. 280 responses were collected and subsequently evaluated using various statistical techniques.Findings: The proposed linkages were confirmed through subsequent examination using structural equation modeling. The results indicate that the behavior of supervisors has a significant influence on how employee engagement directly affects the overall performance of the firm.Implications/Originality/Value: The provided discoveries hold significant implications for companies aiming to improve employee engagement and attain a lasting competitive advantage. By giving priority to leadership strategies that offer support and empowerment, companies can develop a more engaged workforce, leading to enhanced productivity and in general organizational performance.

Keywords: Employee Engagement; Firm Performance; Supervisory Behaviors; Organizational Performance; Moderation Analysis (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:src:jbsree:v:9:y:2023:i:4:p:419-432

DOI: 10.26710/jbsee.v9i4.2791

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