MOTIVATION MECHANISM OF WORK BEHAVIOUR ENHANCEMENT OF HOSPITALITY INDUSTRY EMPLOYEES

Elena Makrinova () and Viktoriya Grigorieva ()
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Elena Makrinova: Belgorod University of Cooperation Economics and Law, Postal: RU
Viktoriya Grigorieva: Voronezh State University of Engineering Technologies, Postal: RU

Journal of Advanced Research in Management, 2015, vol. 6, issue 2, 146-156

Abstract: The article substantiates the timeliness significance and necessity of the development of the motivation mechanism of work behaviour enhancement of the hospitality industry employees On the basis of the author s classification of labour behaviour motivators the motivation mechanism model of its enhancement as an open system has been developed and its formation stages and targets under the scenarios approach have been defined Six groups of motivators of labour activity of hospitality industry employees are reasonable to monitor material motivation incentives wide social motivation participation motivation of affiliation procedural motivation motivation to self actualization The factors discouraging labour behaviour of hospitality industry employees have been systematized and the mitigating measures have been identified The article proved that the path to effective management of work behaviour lies through understanding each employee s incentives their personal work motivation which is a set of external and internal forces incentives encouraging the implementation of certain work efforts The authors present an argument in favour of the complex use of various forms of incentives material and non material which can be applied to the hospitality industry employees

Date: 2015
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