Concept and Procedures of Crisis Management in Russian Hotel Enterprises

Andrey Kovaltchuk (), Elena Dedusenko (), Ekaterina Blinova () and Konstantin Miloradov ()
Additional contact information
Andrey Kovaltchuk: Plekhanov Russian University of Economics Department of Hospitality and Tourism Business, Postal: RU
Elena Dedusenko: Federal State Budgetary Educational Institution of Higher Education Plekhanov Russian University of Economics Department of Hospitality and Tourism Business, Postal: RU
Ekaterina Blinova: Federal State Budgetary Educational Institution of Higher Education Plekhanov Russian University of Economics Department of Hospitality and Tourism Business, Postal: RU
Konstantin Miloradov: Federal State Budgetary Educational Institution of Higher Education Plekhanov Russian University of Economics Department of Hospitality and Tourism Business, Postal: RU

Journal of Advanced Research in Management, 2016, vol. 7, issue 3, 473-480

Abstract: Any economic crisis leads to increased risk escalated competition and aggravated financial position of many Russian companies operating in the hospitality industry Aside from external factors crisis of the Russian hotel business is often triggered by poor hotel management systems inadequate customers relationships and revenue management The article focuses on the concept of a step by step development of crisis in the hotel industry indicators of its manifestation and the objectives of anti crisis management The authors have developed methods and procedures of diagnosing the crisis state of a hotel enterprise and several tools of making the suggested procedures automatic The proposed concept and the tools for its implementation facilitate the monitoring of the current situation by hotels ensure an effective assessment of the hotel enterprises condition and define anti crisis solutions The article elaborates on the experience of applying the developed concepts in order to analyze three and four star hotel companies within the Moscow region and gives recommendations of the ways of their implementation

Date: 2016
References: Add references at CitEc
Citations: View citations in EconPapers (1)

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:srs:jemt00:v:7:y:2016:i:3:p:473-480

Access Statistics for this article

Journal of Advanced Research in Management is currently edited by Ramona PIRVU

More articles in Journal of Advanced Research in Management from ASERS Publishing
Bibliographic data for series maintained by Claudiu Popirlan ( this e-mail address is bad, please contact ).