Domestic Tourist Market in the Population Estimates A Sociological Analysis

Elena Victorovna Frolova (), Olga Vladimirovna Rogach (), Elena Evgen evna Kabanova () and Tatyana Mikhailovna Ryabova ()
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Elena Victorovna Frolova: Department of Management and Administration Russian State Social University The Russian Federation Moscow, Postal: RU
Olga Vladimirovna Rogach: Department of Management and Administration Russian State Social University The Russian Federation Moscow, Postal: RU
Elena Evgen evna Kabanova: Department of Management and Administration Russian State Social University The Russian Federation Moscow, Postal: RU
Tatyana Mikhailovna Ryabova: Department of Management and Administration Russian State Social University The Russian Federation Moscow, Postal: RU

Journal of Advanced Research in Management, 2016, vol. 7, issue 4, 698-705

Abstract: This article is devoted to the assessment of satisfaction among different social groups with the tourism service rendered within the framework of cultural and educational trips over Russia This work is based on the results of the investigations of the Russian Public Opinion Research Center WCIOM the Public Opinion Foundation FOM As the main research method we have chosen questionnaire which has allowed us to reveal preferences of the tourists from different social categories This questionnaire is based on the main components forming tourists satisfaction with the trips over Russia In the course of the mentioned above investigation we have found dependence between the number of the trips in different cities and towns of Russia and the level of satisfaction with the quality of the tourist service of the domestic tourism industry The authors have conducted analyses of the main problems with which tourists usually encounter while travelling over the country These problems include the following aspects lack of well developed tourism infrastructure in the Russian cities and towns dissatisfaction with variety of animation programs most part of package tours does not render efficient full service At the same time we can conclude that increasing number of the Russians acknowledge the historic and cultural importance of the cities heritage They assess the level of arrangement of the holidays entertainments as a quite high Almost a half of the respondents gave positive assessment to the level of satisfaction with such tourism service as the level and quality of traditional folk craft an opportunity to immerge into the history and culture of a region contribute to the revival of cultural values

Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:srs:jemt00:v:7:y:2016:i:4:p:698-705

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