Improving HR management in innovative business organizations through digitalization and ICT

Miglena Angelova (), Tsvetana Stoyanova and Philip Stoyanov ()
Additional contact information
Miglena Angelova: University of National and World Economy, Bulgaria
Philip Stoyanov: University of National and World Economy, Bulgaria

Entrepreneurship and Sustainability Issues, 2023, vol. 11, issue 2, 403-418

Abstract: Today`s business organizations face enormous challenges: an unpredictable, unsecured and complex business environment, strong competitiveness, substitute products, spoiled customers with growing needs and demands, pandemic restrictions and social isola-tion, post-pandemic situation and recovery, economy crisis, military conflicts etc. On this background the rapid development of information and communication technologies offers very logical and convenient way to secure company`s existence and growth. Recent past years proved that the usage of ICT in HR management opens new horizon both for the employees and their manag-ers. On the other hand, the implementation of Artificial Intelligence and digitalization in HR management is not an unambigu-ous process. Still there are many open questions concerning ethics, personal freedom of employees etc. The aim of the present article is to understand the opinion of young people as future employees on the usage of ICT and AI in companies and on this base to propose some workable solutions for improving HR management in innovative business organizations. Our findings indi-cate that young people are not yet ready to accept the decision made only by AI without any interference from the managers. At the same time our responders admit that the most serious advantage of AI is in collection and analysis of large amounts of data, while the most serious limitation is the heavy reliance on the technology, which is the logical result in digital era.

Keywords: HR management; digitalization; Artificial Intelligence (AI); ICT (search for similar items in EconPapers)
JEL-codes: D22 L21 L24 L25 L26 M14 M15 O30 O49 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://jssidoi.org/jesi/uploads/articles/42/Angel ... lization_and_ICT.pdf (application/pdf)
https://jssidoi.org/jesi/article/1149 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ssi:jouesi:v:11:y:2023:i:2:p:403-418

DOI: 10.9770/jesi.2023.11.2(27)

Access Statistics for this article

Entrepreneurship and Sustainability Issues is currently edited by Manuela Tvaronaviciene

More articles in Entrepreneurship and Sustainability Issues from VsI Entrepreneurship and Sustainability Center
Bibliographic data for series maintained by Manuela Tvaronaviciene ().