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Level of administrative empowerment at private institution and its impact on institutional performance: a case study

Ahmad Ismail Al Maani (), Ahmad Al Adwan (), Ahmad Yousef Areiqat (), Ahmad M. A. Zamil () and Anas A. Salameh ()
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Ahmad Ismail Al Maani: Modern College of Business and Science, Oman
Ahmad Al Adwan: Al-Ahliyya Amman University, Jordan
Ahmad Yousef Areiqat: Al-Ahliyya Amman University, Jordan
Ahmad M. A. Zamil: Prince Sattam Bin Abdulaziz University, Saudi Arabia
Anas A. Salameh: Prince Sattam Bin Abdulaziz University, Saudi Arabia

Entrepreneurship and Sustainability Issues, 2020, vol. 8, issue 2, 500-511

Abstract: The study aims to scrutinize the level of administrative empowerment involving its dimensions (delegating powers/devolution of authorities, independence, learning, and training) on institutional performance (commitment to quality standards, achieving the goals, and staff performance) of Al-Ahliyya Amman University (AAU). The researchers applied the descriptive-analytical method by developing a questionnaire that was distributed among a simple random sample consisting of (200) members, and the data were analyzed, and the assumptions were tested using the statistical program (SPSS v20). The findings of the study revealed that there was a statistically significant impact of the level of administrative empowerment including its combined dimensions on the institutional performance at AAU. Furthermore, there was a statistically significant impact of the level of administrative empowerment involving its combined dimensions on the commitment to quality standards at AAU. The researchers recommend adopting a strategy that achieves the implementation of modern management concepts at AAU such as career empowerment, Total Quality Management (TQM), and teamwork, as well as focusing on the qualification of AAU staff. Such training will help workers practice career empowerment through the implementation of specific action plans for developmental purposes, the development of annual training plans, the use of effective means such as lectures, and motivating employees to participate in training courses and activities.

Keywords: administrative empowerment; devolution of authorities; job satisfaction; decentralization; institutional performance; teamwork (search for similar items in EconPapers)
JEL-codes: D83 J28 L15 L25 M53 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:ssi:jouesi:v:8:y:2020:i:2:p:500-511

DOI: 10.9770/jesi.2020.8.2(30)

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