Retail trade and payment innovations in the digital era: a cross-industry and multi-country approach

J. Carles Maixé-Altés

Business History, 2020, vol. 62, issue 4, 588-612

Abstract: This article introduces a novel approach to payment innovations. It t identifies a cross-industry (retail trade and retail banking) and multi-country (USA, some Western European countries and Japan) approach to the interaction between these industries and the new retail payment systems from the 1970s to the mid 1990s. It documents and discusses the different trajectories that have been seen in the different competitive environments, particularly in regard to payment cards. It also analyses the involvement of bankers and retailers in the evolution of card payment systems and their contribution to the global adoption of bank cards. These processes have occurred within a framework in which sectoral boundaries have taken precedence over the payment alternatives associated with cross-industry solutions.

Date: 2020
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DOI: 10.1080/00076791.2018.1471062

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