Investing emotions at work: exploring emotional labour of women in Indian anti-trafficking NGOs

Pranjali Das

Development in Practice, 2024, vol. 34, issue 6, 669-679

Abstract: This article studies the experience of emotional labour by women in Indian NGOs. Drawing on in-depth interviews with 11 women across four anti-trafficking organisations in Kolkata, this paper highlights how emotional labour has been rationalised as women’s work. It shares the emotional distress and vulnerability women encounter due to the under-recognition of their labour. Despite the overwhelming nature of their work, women consider it a trade-off for the empowerment they experience due to their memberships with NGOs. Concluding remarks entail the need for NGOs to support the well-being of their workers.

Date: 2024
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DOI: 10.1080/09614524.2023.2286203

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