Social performance in public services delivery: conceptual roots and results for the Portuguese water sector

Hugo Consciência Silvestre

International Journal of Water Resources Development, 2016, vol. 32, issue 1, 43-56

Abstract: This study explores the relationship between social performance and the sector providing the water service. The empirical analysis demonstrates that public property, the management model (in this case bureaucracy and municipal corporations), and lower organizational costs for public property and public management models do present higher social performance (lower user prices and higher quality water levels, with exceptions) levels than private firms. Policy implementations are clear: cease private firms' entrance into public services delivery until lower organizational costs, higher quality services and lower user prices are secured. This also raises discussions about neo-bureaucracies as the ideal management model for public services provision.

Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://hdl.handle.net/10.1080/07900627.2015.1012662 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:cijwxx:v:32:y:2016:i:1:p:43-56

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/cijw20

DOI: 10.1080/07900627.2015.1012662

Access Statistics for this article

International Journal of Water Resources Development is currently edited by Cecilia Tortajada

More articles in International Journal of Water Resources Development from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().