A needs-based methodology for classifying construction clients and selecting contractors

Ezekiel Chinyio, Paul Olomolaiye, Simon Kometa and Frank Harris

Construction Management and Economics, 1998, vol. 16, issue 1, 91-98

Abstract: Clients' needs are inadequately evaluated in project schemes. Without a precise establishment of clients' preferences, the essential criteria for project implementation and especially contractor evaluation cannot be appreciated fully. It is not surprising therefore that subjective decisions have prevailed in tender evaluations and clients' needs have not been satisfied completely. Objective contractor evaluation will be realized only when clients' needs and contractors' capabilities can be quantified and matched reliably. The methodology described herein rests on identifying clients' needs preferences as comprehensively as possible at project inception and progressing to identifying contractors who can satisfy them optimally; relying on 'multidimensional scaling' and 'cluster analysis' techniques. The investigations suggest that clients' project needs are not along the traditional classifications of private, public and developer clients; a reclassification of clients into five needs-based groups is proposed. A new contractor evaluation methodology matching client satisfaction to attainment of established needs in project schemes has been developed for bidding purposes.

Keywords: Classification; Clients; Tender Evaluation; Scaling; Briefing (search for similar items in EconPapers)
Date: 1998
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
http://www.tandfonline.com/doi/abs/10.1080/014461998372628 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:conmgt:v:16:y:1998:i:1:p:91-98

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/RCME20

DOI: 10.1080/014461998372628

Access Statistics for this article

Construction Management and Economics is currently edited by Will Hughes

More articles in Construction Management and Economics from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().