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Does quality assurance deliver higher productivity?

D. A. Langford, H. El-Tigani and M. Marosszeky

Construction Management and Economics, 2000, vol. 18, issue 7, 775-782

Abstract: This paper seeks to assess whether the implementation of formal quality schemes in the construction industry delivers higher productivity when measured at site level. The work reports an experiment in which the resources used by construction contractors to build housing association houses varied in accordance with the level of formal quality certification held by the contractors. It concludes that formally assured organizations use fewer resources to create the same output.

Keywords: Quality Assurance Housebuilding Productivity (search for similar items in EconPapers)
Date: 2000
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