How compound psychological empowerment shapes project managers’ citizenship behavior: a common agency framework

Shaoyan Wu, Mingwei Li and Bixuan Zhang

Construction Management and Economics, 2025, vol. 43, issue 12, 1080-1100

Abstract: As the leader of a project management team, the project citizenship behavior (PCB) of the project manager plays a crucial role in enhancing project performance. PCB is deeply influenced by psychological empowerment. Unlike the single-agent psychological empowerment scenario prevalent in typical organizations, project managers operate within a common agency framework and adhere to a dual-authority model, creating a unique compound psychological empowerment context. To investigate the influence mechanism of project managers’ PCB under this compound psychological empowerment, this paper employs structural equation modeling (SEM) and multi-group analysis. Trust is introduced as a mediating variable, while project complexity and project managers’ emotional intelligence are integrated as moderating variables. Findings indicate a more intricate PCB formation path and reveal inherent mechanisms of asymmetric empowerment between owners and contractors in compound empowerment contexts, characterized by: differentiated mediating roles of trust, contextualized contingency of moderating effects of emotional intelligence, and asymmetrical regulation by project complexity. This study theoretically constructs a cross-organizational compound psychological empowerment influence model, enriching the motivation mechanism of project managers within the common agency framework. Practically, the findings offer sharper guidance for owners and contractors on motivating project managers and forecasting project managers’ PCB, thereby effectively improving project performance.

Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/01446193.2025.2567694 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:conmgt:v:43:y:2025:i:12:p:1080-1100

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/RCME20

DOI: 10.1080/01446193.2025.2567694

Access Statistics for this article

Construction Management and Economics is currently edited by Will Hughes

More articles in Construction Management and Economics from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().