The upheaval years: a literature review on firms’ digitalization new era

Juan Jung and Gonzalo Gómez-Bengoechea

Economics of Innovation and New Technology, 2025, vol. 34, issue 2, 231-273

Abstract: We provide an up-to-date literature review that describes the state of the art on the impact of digitalization on firm performance. Firms’ digitalization processes are associated to productivity gains, innovation, costs reductions, and new business models and revenue opportunities. The bulk of empirical estimates reviewed for the firm-level support these findings. However, these results are not necessarily unanimous, as some research has not been able to verify these positive effects. Our findings point to a diminishing methodological quality due to the lack of robust strategies to eliminate endogeneity concerns, a problem driven by the inadequacy of public datasets to study the main object of this literature review.

Date: 2025
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DOI: 10.1080/10438599.2024.2328538

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