Disseminating and collecting information: municipalities’ communicative practices and deliberative capacities

André Baltz

Local Government Studies, 2022, vol. 48, issue 1, 48-67

Abstract: This paper aims to critically explore how citizen dialogues are perceived by the municipalities and public servants who implement them. The question is answered using a multi-method approach: a content analysis of 213 self-reports on citizen dialogues from Swedish municipalities and 11 in-depth interviews with public servants working with citizen dialogues in a Swedish municipality. The findings show that citizen dialogues were thought of along three main narratives: information gathering, informing, and inclusion. Together, these narratives indicated a will to enhance informed decision-making. However, combining informed decision-making is with broad participation poses challenges; the authority had to delimit participation, establish structures, educate, define citizens and adapt existing working methods to external stakeholders. The three narratives address this adaptation.

Date: 2022
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DOI: 10.1080/03003930.2021.1909575

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