Outsourcing Innovative Capabilities for IT-Enabled Services

Volker Mahnke, Serden Ozcan and Mikkel Lucas Overby

Industry and Innovation, 2006, vol. 13, issue 2, 189-207

Abstract: IT-enabled innovations are critical for competitive success in a range of industries including financial brokerage. This paper addresses the crucial question: How do capability development strategies differ between first-movers and late-entrants in IT-enabled services. We develop a theory based on two explorative case studies—Charles Schwab and Merrill Lynch. A comparative analysis reveals that governance choices are influenced by a company's attempts to strategically position itself as a first- or late-mover in varying technological regimes.

Keywords: IT-enabled innovation; first-mover advantages; outsourcing (search for similar items in EconPapers)
Date: 2006
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Citations: View citations in EconPapers (3)

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DOI: 10.1080/13662710600684522

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