Prospective Students' Perceptions of University Brands: An Empirical Study

Roger Bennett and Rehnuma Ali-Choudhury

Journal of Marketing for Higher Education, 2009, vol. 19, issue 1, 85-107

Abstract: A model of the elements of a university brand was developed together with an instrument for measuring how favorably each of these elements was perceived by a sample of young people who were considering entering university. One hundred and ninety-eight students undertaking pre-university courses in two further education colleges in East London completed a questionnaire designed to assess their evaluations of two out of three post-1992 universities covered by the study. The questionnaire contained sections that explored the promises suggested by a university brand, the objective circumstances of an institution, and its symbolic and external representation. Linkages between the favorability of the sample members' perceptions of the main components of a university's brand and the participants' conative, affective, and cognitive responses (including those related to a university's reputation) were also examined. The model involved a mixture of constructs with formative or reflective indicators and thus was estimated using the technique of partial least squares.

Date: 2009
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Citations: View citations in EconPapers (19)

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DOI: 10.1080/08841240902905445

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