The role of digital management in improving the performance of tourism sectors in the Kingdom of Saudi Arabia in the light of 2030 vision

Mona Solomon Al-Thoblany and Muna Ibrahim Alyuosef

Journal of Sustainable Finance & Investment, 2023, vol. 13, issue 1, 44-58

Abstract: Current study expects to distinguish the significance and targets of e-management in the tourism industry areas, notwithstanding its role regarding the improvement in tourism industry administrations that accomplish consumer loyalty, its function in improving the management cycles in the tourism industry establishments, and its significance in accomplishing great arranging in these foundations, A survey was applied to 98 people working in the tourism industry, the most significant of which is that the tourism industry organizations in KSA have total autonomy towards finishing e-administrations for customers, and that e-services in tourism industry in addition to raising the relational abilities and capacities of the organizations and all laborers inside and outside the area, and that advanced innovation helps the administrators of the tourism industry areas in getting to know the projects and work plans of all divisions in the area, which empowers them to get ready sensible designs to actualize these projects.

Date: 2023
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DOI: 10.1080/20430795.2021.1882236

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