Trust development across levels of analysis: An embedded-agency perspective

Fabrice Lumineau and Oliver Schilke

Journal of Trust Research, 2018, vol. 8, issue 2, 238-248

Abstract: This article advances a cross-level model of trust development. Drawing upon an embedded-agency perspective from institutional theory, we combine a top-down with a bottom-up approach, reflecting the inherent duality of trust in organisational settings. Specifically, we elaborate a reciprocal process that illustrates how organisational structures influence individuals’ trust and, at the same time, how individuals’ trust manifests in organisational structures. We discuss the theoretical implications of our cross-level model for the trust literature and propose important avenues for future research.

Date: 2018
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Citations: View citations in EconPapers (8)

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Persistent link: https://EconPapers.repec.org/RePEc:taf:jtrust:v:8:y:2018:i:2:p:238-248

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DOI: 10.1080/21515581.2018.1531766

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