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Extended analysis and computationally efficient results for the GI/Ma,b/1 queueing system

S. K. Samanta and B. Bank

Communications in Statistics - Theory and Methods, 2022, vol. 51, issue 11, 3739-3760

Abstract: We consider an infinite waiting space GI/Ma,b/1 queueing system in which customers arrive according to a renewal process. The server serves the customers in batches under general bulk-service rule. The successive service times of batches are mutually independent and have a common exponential distribution. To obtain the queue-length distributions at prearrival and random epochs, we have used the displacement operator which assists to solve simultaneous non-homogeneous difference equations. An analytically simple and computationally efficient procedures have developed to compute the waiting-time distribution of an arrival customer. Our formula to determine the waiting-time distribution is also useful even when multiple poles occur in the Laplace-Stieltjes transform of the interarrival time distribution. We have determined closed-form analytical expression for the distribution of size of a service batch of an arrived customer. We also have derived the results of some particular well-known queueing models from our model. Some numerical results are provided in the form of tables for a variety of interarrival-time distributions to demonstrate the variation of performance measures of the system.

Date: 2022
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DOI: 10.1080/03610926.2020.1801739

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