Improving response to an establishment survey through the use of web-push data collection methods

Morgan M. Millar, Patricia Schmuhl, Kent Page, Andrea L. Genovesi, Michael Ely, Craig Hemingway and Lenora M. Olson

Mathematical Population Studies, 2018, vol. 25, issue 3, 168-179

Abstract: The web-push method has been shown to increase web response rates in general public surveys. Response rates from two waves of the Emergency Medical Services for Children Program’s Performance Measures Survey, a state-administered establishment survey, were compared to determine if the second wave's revised, centralized implementation strategy improved response rates and consistency across states. The centralized strategy included the web-push design; a carefully timed contacts; and a three-month timeline. The results of the centralized web-push method included a higher overall response rate for a three-month period (81.0% compared to 56.6%) as well as greater consistency in results across states.

Date: 2018
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DOI: 10.1080/08898480.2018.1477386

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