Does workplace ostracismce lead to counterproductive work behavior in healthcare employees: the role of transactional and relational psychological contract breach
Muhammad Rizwan Sabir,
Muhammad Bilal Majid,
Muhammad Zia Aslam,
Abdul Rehman and
Sumaira Rehman
Cogent Business & Management, 2024, vol. 11, issue 1, 2325337
Abstract:
With the presence of negative organizational behaviors, not only is the employee’s productivity and job satisfaction affected, but the entire organizational performance of employees also declines. Workplace ostracism affects employees’ psychological well-being by fostering exhaustion of their emotional, psychological, and material resources, significantly influencing counterproductive work behavior. The present research also addresses the emerging negative workplace behaviors by studying the mediation of transactional and relational psychological contract breaches. The research has adopted a ‘quantitative research design’ followed by a survey approach to collect data from Pakistan’s healthcare sector employees. 420 questionnaires were disbursed among employees, of which 350 were received back, and 332 questionnaires were finalized after data cleaning and screening. Smart-Pls was used to analyze data and assess the association among different variables. Different tests were performed including the descriptive summary, validity (convergent and discriminant), model fitness and path analysis. Results indicated that WOC significantly impacts CWB. RPCB also significantly influences the CWB. TPCB insignificantly effects CWB and WOC significantly influences RPCB and TPCB. Mediation of TPS has been insignificant, whereas the mediation of RPS has resulted as significant. The present research holds considerable theoretical and practical importance as it provides practical insights to the managerial bodies of the healthcare sector in Pakistan to make strategies for vanishing such counterproductive work behaviors of employees that damage the morale and mental peace of other workers. The limitations of this research have also been addressed in the last section.This research examined how workplace ostracism leads to counterproductive work behaviors in healthcare employees in Pakistan, mediated by relational and transactional psychological contract breaches. A quantitative survey collected data from 350 employees, with 332 used after screening. Analysis with SmartPLS tested associations between workplace ostracism, contract breaches, and counterproductive behavior. Results showed workplace ostracism significantly impacted counterproductive behavior. Relational contract breach mediated this relationship, while transactional breach did not. The findings contribute theoretically by linking workplace ostracism to counterproductive behaviors through psychological contract violations. Practically, they suggest reducing ostracism and relational contract breaches to curb counterproductive behaviors in healthcare organizations. Limitations include the cross-sectional design and sampling from one sector in one region. Further research could use experimental, longitudinal approaches and more diverse samples. Overall, this highlights the need to address emerging negative behaviors like ostracism to maintain positive psychological contracts and productive work environments.
Date: 2024
References: Add references at CitEc
Citations:
Downloads: (external link)
http://hdl.handle.net/10.1080/23311975.2024.2325337 (text/html)
Access to full text is restricted to subscribers.
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:taf:oabmxx:v:11:y:2024:i:1:p:2325337
Ordering information: This journal article can be ordered from
http://cogentoa.tandfonline.com/journal/OABM20
DOI: 10.1080/23311975.2024.2325337
Access Statistics for this article
Cogent Business & Management is currently edited by Len Tiu Wright and Tahir Nisar
More articles in Cogent Business & Management from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().