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How do work characteristics affect job performance? An investigation in Vietnam

Pham Thu Trang

Cogent Business & Management, 2022, vol. 9, issue 1, 2116801

Abstract: This study aims to examine how work characteristics influence employee performance through the mediating role of job-based psychological ownership in a developing country. The research employed 432 Vietnamese employees from 10 manufactories located in three regions of Vietnam: The North, the Middle and the South of Vietnam. The results reveal that job-based psychological ownership mediates four relationships between task identity, task significance, autonomy, feedback, and in-role performance. Unexpectedly, skill variety, the remaining work characteristic considered here, does not impact job-based psychological ownership, meaning that here the mediating role of job-based psychological ownership does not exist. This paper concludes with discussions and recommendations for Vietnamese businesses.

Date: 2022
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DOI: 10.1080/23311975.2022.2116801

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