Public service happiness and morale in the context of development: the case of Bhutan
Karma Tshiteem and
Asia Pacific Journal of Public Administration, 2016, vol. 38, issue 3, 168-185
This article comprises the first detailed study published on the attitudes of civil servants in Bhutan. From the data collected under the 2015 gross national happiness (GNH) survey, an index of public service happiness (PSH) emerges, highlighting changes since 2010, with significant differences in happiness between female and male bureaucrats, and also between officials working in rural and urban areas. The findings highlight the importance of measuring public service morale. This topic that has been neglected over the last 25 years, in favour of public service motivation (PSM), due to a Western cultural bias for prioritising individual productivity over collective effectiveness. Attention to bureaucratic morale as measured by a PSH index could offer a more appropriate approach to public service performance in non-Western settings.
References: View complete reference list from CitEc
Citations Track citations by RSS feed
Downloads: (external link)
Access to full text is restricted to subscribers.
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:taf:rapaxx:v:38:y:2016:i:3:p:168-185
Ordering information: This journal article can be ordered from
Access Statistics for this article
Asia Pacific Journal of Public Administration is currently edited by Ian Thynne and Danny Lam
More articles in Asia Pacific Journal of Public Administration from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().