Do government web portals matter for citizen engagement in governance? A study of rural local government digital centres in Bangladesh

Shuvra Chowdhury

Asia Pacific Journal of Public Administration, 2018, vol. 40, issue 2, 132-141

Abstract: Citizen engagement in policy development and service provision is increasingly considered to be an essential feature of governance world-wide. Accordingly, means of facilitating it with positive outcomes expected are important, as appreciated in this discussion of the existence and use of digital centres and web portals embracing information and communication technology in Bangladesh. Of particular interest are such centres and portals in rural local governments as the lowest level of government in the country. The focus is on their availability, accessibility and value, with some significant limitations and inherent challenges being identified which require serious practical attention.

Date: 2018
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DOI: 10.1080/23276665.2018.1483051

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