The Costa Concordia and similar tragic events: the mathematics and psychology of the loss and restoration of travellers' trust

Serena Volo and Donald Pardew

Current Issues in Tourism, 2013, vol. 16, issue 2, 197-202

Abstract: Tourism-related tragedies will likely increase as will the rapidity, detail and reach with which they are communicated to the public. There is a need for a conceptual model for evaluating the time course of travellers' post tragedy perceived risk and travel avoidance. The present communication proposes such a model.

Date: 2013
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DOI: 10.1080/13683500.2012.715629

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