Impulsive consumption in the experiential context

Seohee Chang, Paul Stansbie and A. Scott Rood

Current Issues in Tourism, 2014, vol. 17, issue 2, 145-163

Abstract: Experiential consumption includes the retention and recollection process of both positive feelings and memorable experiences after any onsite experiential consumption has ended. In order to better understand the unique characteristics of experiential consumption with regard to leisure and tourism, this study investigated impulsive consumption in the event tourism context. A sample of 83 attendees of a cultural art event was used to compare their intentional consumption with actual consumption on six spending categories. An onsite PDA survey coupled with a post hoc online survey was employed for the repeated measures method. The findings showed that there were significant differences between intentional and actual spending on dining and transportation as well as on the total amount of spending. Leisure and tourism destination marketers are advised to develop more situational and experiential products to increase positive impulsive consumption.

Date: 2014
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DOI: 10.1080/13683500.2012.749843

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