Cluster and firm-specific antecedents of organizational innovation

César Camisón, Beatriz Forés and Montserrat Boronat-Navarro

Current Issues in Tourism, 2017, vol. 20, issue 6, 617-646

Abstract: Based on the idea of the tourist destination as a cluster, this paper proposes a model to explain the relationships between exploration and exploitation capabilities – whether originating in the cluster or firm-specific – and a firm’s organizational innovation. This study turns to the resource-based view to provide a theory-based concept of shared capabilities accumulated in a tourist destination or cluster, together with valid measurement instruments to capture them. Our conceptual model highlights the theoretical and practical benefits for firms of being embedded in a cluster to develop both exploration and exploitation capabilities. The study also analyses the interaction between cluster-shared capabilities and firm-specific capabilities in exploration and exploitation to obtain two types of firm organizational innovation: radical and incremental. Some implications for managers and policy-makers are presented, highlighting the importance of tight integration in managing firm and cluster resources and capabilities.

Date: 2017
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DOI: 10.1080/13683500.2016.1177002

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