Chinese tourists’ sense of safety: perceptions of expected and experienced destination safety

Yongguang Zou and Fang Meng

Current Issues in Tourism, 2020, vol. 23, issue 15, 1886-1899

Abstract: Tourist safety is a pertinent global issue affecting travellers and destinations. This study presents a conceptualization of tourists’ sense of safety, including their expected and experienced safety. This study outlines the measurement of tourists’ expected and experienced safety by surveying Chinese domestic tourists who visited Xiamen, China. The results of exploratory and confirmatory factor analyzes reveal 20 measurement items that fall under 5 dimensions of tourists’ expected and experienced safety: safety concerns, tourism environment, facilities and services, regional culture, and safety information. Significant differences emerged on all five dimensions and most measurement items related to tourists’ sense of safety. Overall, tourists’ experienced safety exceeded their expected safety, and tourists generally felt safe while visiting Xiamen.

Date: 2020
References: Add references at CitEc
Citations: View citations in EconPapers (6)

Downloads: (external link)
http://hdl.handle.net/10.1080/13683500.2019.1681382 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:rcitxx:v:23:y:2020:i:15:p:1886-1899

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/rcit20

DOI: 10.1080/13683500.2019.1681382

Access Statistics for this article

Current Issues in Tourism is currently edited by Jennifer Tunstall

More articles in Current Issues in Tourism from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().