Vandalism control: perception of multi-stakeholder involvement in attraction management

Abhishek Singh Bhati and Manisha Agarwal

Current Issues in Tourism, 2021, vol. 24, issue 17, 2374-2380

Abstract: This research project focuses on multi-stakeholder involvement in visitor attraction management to curb on-site vandalism at visitor attractions. The study adopted a structured approach to analyse diverse stakeholder perspectives on vandalism and to determine the underlying relationship between perceptions of role of different stakeholder groups. The participants (n = 386) in the study rated their perception of vandalism and the role of personal and other stakeholders’ involvement at two urban locations; Singapore and Bangkok. The findings suggest that perception of vandalism is greatly affected by other stakeholders’ involvement in the attraction management. By taking a stakeholder theory perspective, this article emphasizes the significance of improved communication with local residents and involving them in the decision-making process for effective vandalism control.

Date: 2021
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DOI: 10.1080/13683500.2020.1829567

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