Italian tourism intermediaries: a social network analysis exploration

Marco Valeri and Rodolfo Baggio

Current Issues in Tourism, 2021, vol. 24, issue 9, 1270-1283

Abstract: The purpose of this paper is to analyse the application of Social Network Analysis (SNA) to the Italian tourism system. The research question is: do relationships among tourist enterprises affect the organizational asset of the Italian travel system? The research takes as unit of analysis the Italian travel agencies and tour operators system and represents quite a significant disclosure for organizational theses because it offers a different view over the structure and governance of a hospitality intermediaries’ network. SNA is helpful indetecting genuine proficiency and therefore in foreseeing possible losses determined by poor or inefficient configurations. Furthermore, it will help delineate new roles within the organizational networks and evaluate the relation between formal and informal organizational structures. This paper provides a structural analysis of the Italian travel agencies network and highlights its self-organization characteristics (typical of a complex system) that lead to the development of informal communities. The methods of network science proved useful and effective and, together with more traditional approaches and a qualitative knowledge of the system, can provide a deeper and more extensive understanding of the system.

Date: 2021
References: Add references at CitEc
Citations: View citations in EconPapers (6)

Downloads: (external link)
http://hdl.handle.net/10.1080/13683500.2020.1777950 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:rcitxx:v:24:y:2021:i:9:p:1270-1283

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/rcit20

DOI: 10.1080/13683500.2020.1777950

Access Statistics for this article

Current Issues in Tourism is currently edited by Jennifer Tunstall

More articles in Current Issues in Tourism from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().