To go or not to go: multiple identities and the effects of ambivalence
Qionglei Yu,
Yu-An Huang,
Xiang (Robert) Li and
Zhimin Ren
Current Issues in Tourism, 2023, vol. 26, issue 12, 2044-2063
Abstract:
This study unpacks how a person’s multiple identities affect their decision making when selecting a tourism destination. We propose that different aspects of identity yield distinct yet competing emotions. For instance, perceived social audience admiration combined with animosity might produce ambivalence, leading to greater decision-making uncertainty. Findings show that tourists with greater ambivalence towards particular destination countries are more likely to cancel or postpone their travel decisions. Additionally, the destination country’s economic development and a tourist’s pursuit of material happiness interact as moderators in the relationships between identities, emotions, and travel intention. Recommendations are provided for tourism product development and marketing communications for destination countries.
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:taf:rcitxx:v:26:y:2023:i:12:p:2044-2063
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DOI: 10.1080/13683500.2022.2077180
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