Does workplace humour influence work engagement? The role of workplace fun

Chien-Yu Chen, Jia-Jen Ni, Kuei-Hsien Chen and Ming-Way Li

Current Issues in Tourism, 2023, vol. 26, issue 15, 2543-2558

Abstract: Workplace humour is particularly prevalent in the hotel industry. However, the effect of workplace humour on outcome variables remains unclear. To fill this research gap, this study investigated the association between workplace humour and work engagement and analyzed the mediating role of workplace fun. Accordingly, data from 305 full-time hotel employees showed that affiliative humour has a positive influence on workplace fun. Furthermore, aggressive humour has a negative influence on customer interactions. Fun activities, manager support for fun, and customer interaction mediate the affiliative humour-work engagement relationship. Only customer interaction mediates the aggressive humour-work engagement relationship. Moreover, we discussed the theoretical and practical implications of the study findings.

Date: 2023
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DOI: 10.1080/13683500.2022.2090907

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