Light in the middle of the tunnel? A sentimental analysis of tourist responses to ongoing crisis

Daganchew Leta Senbeto, Yoseph Mamo and Siamak Seyfi

Current Issues in Tourism, 2024, vol. 27, issue 6, 838-846

Abstract: Assessing how tourists respond to ongoing crises is essential but is a barely explored research topic. Drawing from Chaos–complexity theory, this research examines sentiment changes amidst crises and analyses factors influencing tourist sentiments during crises. Sentiment analysis was conducted to identify travelers’ positive and negative opinions extracted from the tweeter. The sentiment of each tweet was detected through a lexicon-based classification approach. Unlike previous arguments concerning the ongoing crisis, the current findings indicate a positive sentiment toward the destination even in the face of multiple crises. Implications and directions for future research are also discussed.

Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/13683500.2023.2256941 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:rcitxx:v:27:y:2024:i:6:p:838-846

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/rcit20

DOI: 10.1080/13683500.2023.2256941

Access Statistics for this article

Current Issues in Tourism is currently edited by Jennifer Tunstall

More articles in Current Issues in Tourism from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().