Endogenous amenities, tourists’ happiness and competitiveness

Cristina Bernini (), Augusto Cerqua and Guido Pellegrini

Regional Studies, 2020, vol. 54, issue 9, 1214-1225

Abstract: A key strategy for supporting destination competitiveness is to enhance endogenous amenities, and tourists are the best candidate to evaluate them at the destination. The analysis in this paper uses a comprehensive data set on foreign travellers to investigate their happiness at Italian destinations between 2005 and 2014. Using a theory-dependent approach to model happiness at the destination with respect to endogenous and exogenous amenities, personal characteristics and trip features, a great diversity in the mix of amenities affecting tourist happiness is shown. However, some clear spatial patterns emerge. The findings call for place-based policies targeted at the specific needs of each area.

Date: 2020
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DOI: 10.1080/00343404.2020.1712350

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