UNESCO World Heritage Site label and sustainable tourism in Europe: a user-generated content analysis

Egbert Van der Zee, Nicola Camatti, Dario Bertocchi and Khalid W.A. Shomali

Regional Studies, 2024, vol. 58, issue 10, 1858-1873

Abstract: Officially branding local heritage through recognised labels is a strategy that regions can use to promote economic development. Regions increasingly seek more sustainable tourism development, which can be captured by the quality of local tourist service development. This paper examines whether the UNESCO World Heritage Site (WHS) label is associated with local tourism development of a higher quality and offers the first comparative study across European regions. Using TripAdvisor reviews of over 38,000 European locations, our results reveal a positive correlation between WHS labelling and measures of perceived quality and breadth of local tourist services.

Date: 2024
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DOI: 10.1080/00343404.2024.2333787

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