Communication for coproduction: a systematic review and research agenda

Huafang Li

Journal of Chinese Governance, 2020, vol. 5, issue 1, 110-135

Abstract: Government and nonprofit organizations communicate with the public to reduce the degree of information asymmetry that could impede the two parties from working together to achieve higher levels of performance and accountability and coproduce better policy outcomes and public goods. Different organizational communication strategies’ influences, including choices of information channels, types, frequency, and contents, vary across individuals. This study reviews the relevant literature, discusses various communication strategies and their influences on citizens and implications for public policies and programs, develops a conceptual framework, and proposes a research agenda for future studies.

Date: 2020
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DOI: 10.1080/23812346.2019.1695711

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