Trust Development in Volunteering An Exploratory Study of Social Trust and Volunteer Activities in Korea

Jinkyung Jung and Eunsun Kwon

International Review of Public Administration, 2011, vol. 16, issue 1, 157-179

Abstract: This study attempts to understand the meaning of social trust from multi-dimensional perspectives, and to organize the logical relationship between social trust and volunteering. Considering the limitations of the approaches to trust development, we investigate which factors affect the level of volunteers’ social trust. The results of the analysis showed that volunteers’ satisfaction with volunteer activities and recognition of their contributions have positive effects on the levels of their trust in people in general and in volunteer, local, and governmental organizations. This implies that the quality and characteristics of relationships are regarded as the most important factor in the creation and promotion of social trust. It is imperative that social institutions and the volunteer sector use these implications to promote social trust among volunteers.

Date: 2011
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DOI: 10.1080/12264431.2011.10805190

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