Collaborative governance and information technology innovation: public–nonprofit partnerships to build neighborhood information systems

Sungsoo Hwang

International Review of Public Administration, 2017, vol. 22, issue 4, 321-343

Abstract: This paper addresses the collaboration and partnership between public and nonprofit organizations under the new governance paradigm in public administration, particularly in building neighborhood information systems (NISs). An NIS is a hybrid application of geographical information system and web technologies that provides demographic, social, and economic information to community stakeholders. The NIS is an innovative information technology (IT) tool to enhance local governance. In developing an NIS, local governments, nonprofits, universities, and foundations must work together. This paper examines what types of partnership models work better for NIS development. The findings of this study suggest that developing an effective NIS requires a collaborative environment and strong managerial leadership. This paper also suggests that IT innovation tools in turn can facilitate collaborative governance.

Date: 2017
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DOI: 10.1080/12294659.2017.1368005

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