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The Use of Computer Technology in Rural Nonprofit Organizations

Michelle Humphrey, Dong Won Kim and Larkin Dudley

International Review of Public Administration, 2004, vol. 9, issue 2, 1-15

Abstract: Although nonprofit organizations may suffer from an organizational digital divide, there is little research on the extent to which nonprofits use computer technology. This paper seeks to clarify how nonprofits use computer technology, the role of volunteers in this relationship, the challenges facing nonprofits and new technology, and the attitudes of nonprofit staff regarding computer technology. Results of an exploratory survey are reported. Among the findings are that 1) size of an organization (whether measured in staff or budget) does not necessarily influence its technological capacity, 2) receiving funds designated for information technology increases an organizational technological capacity and appreciation, 3) volunteers frequently provide technical support but rarely use nonprofit computer technology, 4) a lack of funding is seen as the biggest challenge to acquiring and maintaining computer systems, and 5) human services nonprofits seem to have fewer computer resources than other kinds of nonprofits. These findings are compared to a survey with other types of nonprofits in an urban area.

Date: 2004
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DOI: 10.1080/12294659.2005.10805045

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