Watching sports on Twitch? A study of factors influencing continuance intentions to watch Thursday Night Football co-streaming

Tyreal Yizhou Qian

Sport Management Review, 2022, vol. 25, issue 1, 59-80

Abstract: An emerging form of social media service – livestreaming – has been increasingly adopted by sports organizations to foster fan engagement. The National Football League (NFL) is no exception to this trend as it collaborates with Twitch, one of the most popular livestreaming platforms, to broadcast Thursday Night Football (TNF). By leveraging Twitch’s video game personalities (streamers), the new format of sports livestreaming, also known as co-streaming, allows the co-creation of TNF experience characterized by personalized commentary and ample socialization opportunities. Given the novel partnership, the current study drew from service-dominant logic (S-D logic) to examine the relationships among co-streamer expertise, co-streamer identification, co-streaming fit, virtual interactions, and continuous watching intentions. Results obtained from an empirical study on 2019 TNF co-streaming showed that both co-streaming fit and virtual interactions positively impacted continuous watching intentions. More importantly, co-streaming fit mediated the effects of co-streamer expertise and viewer identification on behavioral proclivities. Among highly identified viewers, co-streamer expertise had a greater impact on co-streaming fit. Findings gleaned from this study broadened the applicability of S-D logic and advanced the understanding of value co-creation in sports livestreaming.This study explores the value of co-creation in co-streaming.Co-streamer expertise and co-streamer identification are critical operant resources conducive to co-streaming.Co-streaming fit and virtual interactions are key value co-creation elements.Co-streaming fit mediates the effects of co-streamer expertise and co-streamer identification on continuous watching intentions.Co-streamer identification moderates the effect of co-streamer expertise on co-streaming fit.

Date: 2022
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DOI: 10.1080/14413523.2021.1930700

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