An investigation of employees' use of e-learning systems: applying the technology acceptance model

Yi-Hsuan Lee, Yi-Chuan Hsieh and Yen-Hsun Chen

Behaviour and Information Technology, 2013, vol. 32, issue 2, 173-189

Abstract: The purpose of this study is to apply the technology acceptance model to examine the employees' attitudes and acceptance of electronic learning (e-learning) systems in organisations. This study examines four factors (organisational support, computer self-efficacy, prior experience and task equivocality) that are believed to influence employees' perceived usefulness, perceived ease of use, attitudes and intention to use e-learning systems. Participants were selected from Taiwanese companies that have already implemented e-learning systems. Three hundred and thirty-two valid questionnaires were collected, and structure equation modelling was conducted to test the research hypotheses. The findings provided practical implications for organisational trainers, educators and e-learning system developers.

Date: 2013
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DOI: 10.1080/0144929X.2011.577190

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