A usability study of iPhone built-in applications

Evanthia Faliagka, Maria Rigou and Spiros Sirmakessis

Behaviour and Information Technology, 2015, vol. 34, issue 8, 799-808

Abstract: The intuitiveness of gestural devices offers great potential for more physical ways of interacting, but it is imperative that such devices comply with existing, platform-independent usability principles that have proven their effect in heterogeneous settings over the last decades. This study focuses on iPhone, one of the most widely used haptic devices and reviews the usability problems of five built-in iPhone applications documented in related sources. The study investigates whether these problems are actually reported during testing with novice users, which is their severity and whether testing reveals additional issues. Overall, the study confirmed the list of usability problems documented and stressed the importance of conforming to established usability principles.

Date: 2015
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DOI: 10.1080/0144929X.2014.981583

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