A virtual ethnography study of Indonesian migrant domestic workers’ empowerment in online communities

Stevanus Wisnu Wijaya, Jason Watson and Christine Bruce

Behaviour and Information Technology, 2023, vol. 42, issue 7, 921-939

Abstract: This paper discusses how online practices relate to empowering outcomes at individual and community levels. To understand the phenomenon in a natural setting, a virtual ethnography approach to Indonesian online domestic migrant workers’ communities was adopted to explore the empowerment of migrant domestic workers. The findings show that, at an individual level, migrant domestic workers need to engage in various practices, which contribute to their well-being. The well-being of migrants can be assessed in terms of their self-efficacy, self-esteem, reduced loneliness and reduced stress, all of which enhance their capabilities to take control over migration processes. But, as a community, they can conduct online practices that contribute to their ability to improve their communal external engagement. Community’s external engagement contributes to the awareness of their power and abilities to take action towards change. Online communities enable migrant domestic workers, who live in an isolated workplace, to penetrate the boundaries and engage in various practices that empower them as individuals and community as a whole.

Date: 2023
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DOI: 10.1080/0144929X.2022.2052184

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