 Knowledge sharing and health-care coordination: the role of creation and use brokersMarco Marabelli, Sue Newell, Chantal Krantz and Jacky Swan Health Systems, 2014, vol. 3, issue 3, 185-198 Abstract: This paper arises from research that examined a health-care coordination improvement initiative that was focused on increasing knowledge sharing among a network of health-care workers involved in the care of children with complex medical needs. Part of this initiative involved a summary medical note (the Single Point of Care (SPOC)) that was paper-based and carried by parents between the specialists involved in their child’s care. The SPOC’s effectiveness is discussed through a knowledge-as-practice perspective, which focuses on the role of mediators (both material and human). Our analysis demonstrates that the SPOC’s effectiveness can be understood by looking at the combined roles of boundary objects and human brokers. We identify two distinct broker roles: creation brokers and use brokers. In discussing our case, we extend our analysis to suggest how these broker roles may also be useful in thinking about how to improve the effectiveness of (electronic) health record systems more generally – for researchers as well as for practitioners. Date: 2014 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:taf:thssxx:v:3:y:2014:i:3:p:185-198 Ordering information: This journal article can be ordered from DOI: 10.1057/hs.2014.8 Access Statistics for this article Health Systems is currently edited by Sally Brailsford More articles in Health Systems from Taylor & Francis Journals |
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