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An extensible framework for collaborative e-governance platform workflow modeling using data flow analysis

Luning Liu, Jingrui Ju and Yuqiang Feng

Information Technology for Development, 2017, vol. 23, issue 3, 415-437

Abstract: As IT-enabled collaborative technologies facilitate the transformation from government to governance, governments are working to establish collaborative e-governance platforms across organizational boundaries in different contexts, especially in developed countries. In contrast, most developing countries are still at a nascent stage of platform construction. There is little research investigating the function-oriented across-organization platform modeling required to drive platform design and development for developing countries. Therefore, we propose a framework for collaborative e-governance platform workflow modeling, including three level-extensible dimensions of requirement, method, and model. Specifically, we identify four basic functions and eight patterns, extend a method of object-oriented workflow modeling using data flow analysis, and separately model the platform on the top level and object level. Finally, we apply the framework to a citizen appeal processing platform to validate its utility. The framework provides an operable method and reusable function object models, which contribute to the contextualized collaborative e-governance platform modeling for developing regions.

Date: 2017
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DOI: 10.1080/02681102.2017.1311832

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