Role of GSS on collaborative problem-based learning: a study on knowledge externalisation

R C-W Kwok, J-N Lee, M Q Huynh and S-M Pi

European Journal of Information Systems, 2002, vol. 11, issue 2, 98-107

Abstract: Based on the success of using Group Support Systems (GSS) to support collaborative work, a growing community of GSS researchers investigates the potential of GSS in business education with special attention to collaborative learning. This paper extends their works and proposes a model of collaborative problem-based learning (CPBL). Based on the proposed model, we explain the effects of GSS on CPBL in general, and externalisation of learners' contributions (initiated ideas, questions and feedback) in particular. A controlled experiment was carried out to investigate the effects of GSS on externalization of the learners' contributions in a CPBL environment. The results indicate that learners in an anonymous GSS-supported CPBL environment externalise more initiated ideas, fewer questions, and fewer but better feedback than those in a non-GSS supported one.

Date: 2002
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DOI: 10.1057/palgrave.ejis.3000421

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